Refund policy

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

Returns

To be eligible for a return:

The item must be unused, unworn, and in its original packaging
You must provide proof of purchase (order number or receipt)

Return Process

To initiate a return, please contact us at: ekbazaarcart@gmail.com

If your return is approved:

You will receive instructions on how to return your item
Customers are responsible for return shipping costs unless the item is defective or incorrect

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery.
We will offer a replacement or a full refund at no additional cost.

Refunds

Once your return is received and inspected:

We will notify you of the approval or rejection
If approved, your refund will be processed to your original payment method within 5–10 business days